Seamless.ai

Connect your company’s Seamless.ai account and your team can:

search for new people to sell to on the Prospecting page and import them as leads or contacts
fill in a contact’s missing email and phone with Enrich, or a lead’s with … > Enrich from Seamless.ai
bring people in with Import from Seamless.ai on the Leads page
research every new lead automatically, if an admin turns on Also research with Seamless.ai (see Lead enrichment)

Searching is free. Researching a person’s details uses credits from your Seamless.ai subscription, so your company needs its own.

Your account manager turns Seamless.ai on for your company. Then an admin connects it under Settings > Integrations > Seamless.ai. You need the Manage organization settings permission.

Connect Seamless.ai

In Seamless.ai, create an API key under Settings > Public API.
In Gabriel, go to Settings > Integrations > Seamless.ai.
Paste the key into Seamless.ai API key and click Save key.
Click Test connection. The page shows Connected when it works.
Turn on what your company uses. Each switch is separate:
- Prospecting turns on the Prospecting page and Import from Seamless.ai for everyone who can create leads.
- Enrichment turns on Enrich on contacts and Enrich from Seamless.ai on leads, and lets new leads be researched automatically (see Lead enrichment).
A button whose switch is off is hidden.

Change or remove the key

The key is encrypted and never shown again after you save it. Key saved shows that one is stored.

To change it, paste the new key and click Save key.
To remove it, click Remove key.

To pause Seamless.ai for everyone without removing the key, turn off both Prospecting and Enrichment. Removing the key turns both off.

How it works

Credits. Once a key is saved, the page shows your research credits remaining and when that number was last updated. It updates on every Seamless.ai request. Buy more credits in your Seamless.ai billing settings.
Who can use it. Anyone who can create leads can prospect. Enriching a record needs permission to edit it.
One account for the company. Every user’s searches and research draw on the same Seamless.ai credits.
Automatic research of new leads. With Also research with Seamless.ai on under Settings > Company > Lead Enrichment, each new lead uses one credit. It pauses while fewer than 25 credits are left. See Lead enrichment.
Research finishes even if you leave. If you close the page or move on before Enrich finishes, Gabriel still writes the result to the record, usually within 5 to 10 minutes.

Best practices

Use a Seamless.ai account that belongs to the company. If the key comes from one employee’s login and they leave, prospecting stops for everyone.
Check credits before a big prospecting push. Each person researched uses credits. The balance on this page tells you whether a batch will fit.
Count automatic research in your budget. If new leads are researched automatically, each one uses a credit before any rep prospects. Check how many leads a normal week brings in before turning it on.
Agree who prospects and how much. Credits are shared by the whole team. Set a weekly budget per rep so one person’s batch doesn’t use up everyone’s month.
Search first, research only the people you’ll contact. Searching is free and shows enough to judge the fit. Research only the ones worth reaching out to.
Test the connection after any change to your Seamless.ai plan or key. It confirms prospecting still works before your team needs it.

Troubleshooting

The Seamless.ai tile isn’t on the Integrations page. Seamless.ai isn’t turned on for your company. Ask your account manager.

“Your Seamless.ai account is out of research credits.” Buy more credits in Seamless.ai, or wait for your plan’s next allowance.

“Seamless.ai prospecting is turned off” or “Seamless.ai enrichment is turned off.” That switch is off on this page. An admin can turn it on.

Test connection fails. Check that you copied the whole key from Settings > Public API in Seamless.ai, then save it again.