Domains

Your landing pages start out on the shared address, pages.gabrielcrm.com. On Domains you move them to a subdomain of your own website, such as go.yourcompany.com. Your brand is in every link you put in an ad, an email or a social post, and visitors see an address they recognize.

Go to Settings > Domains. You need the Add, verify, and remove custom domains for landing pages permission, which only admins have.

Custom domains are included in every plan. Each company can add up to 3. If you need more, contact Gabriel support.

Add a domain

You’ll need access to your domain’s DNS settings, usually at the company you bought the domain from, or your IT provider.

Click Add domain.
Enter the Subdomain, such as go.yourcompany.com. Common choices are go., try., pages. and info.
Click Add domain. The domain appears with the status Pending DNS and the two DNS records to add.
Sign in to your DNS provider and add both records exactly as shown. Use the copy button next to each Name / host and Value:
- a CNAME record, such as go, pointing to pages-dns.gabrielcrm.com;
- a TXT record, such as _gabriel-verify.go, with the value that starts gabriel-verify=. It proves you own the domain.

That’s all. Gabriel checks on its own, and the domain moves through Records added, DNS verified and Certificate issued to Active. It usually takes a few minutes once the records are in, and can take up to an hour. Admins get a notification when the domain is live.

Step-by-step guides for GoDaddy, Cloudflare, Amazon Route 53 and Squarespace are in DNS setup for custom domains.

Choose the default domain and home page

Once a domain is Active:

Default for pages: the domain your pages are served on. The first domain that goes active becomes the default. To switch, click Make default on another active domain. Links on the shared address, pages.gabrielcrm.com/yourhandle/page, now send visitors to the same page on your default domain, so links you’ve already shared keep working.
Home page: the published page visitors see at the domain itself, such as go.yourcompany.com/. Choose Company home page to use the page marked as your home page in Pages.

Your shared address

Until a custom domain is active, pages are served at pages.gabrielcrm.com/handle/page. The handle is set from your company name when your first page is created. To change it, edit Handle under Shared address on this page and click Save. It takes 3 to 30 lowercase letters, numbers and hyphens, and changing it needs permission to manage company settings.

Old links keep working. The old handle redirects to the new one for 90 days, and nobody else can take it in that time. The card lists each old handle and the date it stops redirecting.
Once a custom domain is active, links on the shared address send visitors to the same page on your default domain.

Your home page and 404

Home page. go.yourcompany.com/ shows the home page you chose for that domain. Without one, it shows your company home page, the page marked as home in Pages, which is also what pages.gabrielcrm.com/yourhandle shows.
No home page at all? The domain root shows a not-found page in your branding: your logo, your brand color, and nothing else.
A link to a page that doesn’t exist (a typo, a deleted or unpublished page) shows the same branded not-found page, with a button back to your home page when you have one.
Renamed a page? Its old address sends visitors to the new one, on your domain and on the shared address.
Search engines. Each domain has its own robots.txt and sitemap.xml listing your published pages. A page set to stay out of search results is left out of the sitemap, and search engines that visit it are told not to index it. The tab icon is your logo.

Remove a domain

Click the trash icon on the domain’s row, then Remove. Pages stop loading on that domain straight away, and links people already have to it stop working. You can add it again later.

How it works

Subdomains only. Gabriel doesn’t support a root domain such as yourcompany.com, because most DNS providers can’t point a root domain at another name.
Status.
- Pending DNS: the records aren’t found yet. Gabriel checks every minute at first, then less often.
- Verifying: the records are right and the security certificate is being issued.
- Active: your pages are served on the domain over HTTPS.
- Taken down: Gabriel support has taken the domain offline, for example after an abuse report. Pages stop loading on it, and you can’t check or remove it yourself. Admins get a notification; contact Gabriel support.
- Misconfigured: a record is wrong or was removed. The reason is shown, for example that the CNAME points somewhere else. Pages keep loading for any visitor whose request still reaches Gabriel, but fix the record and click Check again before more visitors are affected.
14 days to finish setup. A domain that isn’t Active within 14 days of being added is removed, and admins get a notification. The name is then free to add again once the records are ready.
Ongoing checks. Gabriel re-checks every active domain every 6 hours. If its DNS breaks, the domain shows Misconfigured and admins get a notification.
One company per domain. A domain can belong to only one Gabriel account. If someone else has already added it, you’ll see “That domain isn’t available”. Contact Gabriel support if it’s yours.
Extra record. If the domain is also connected to another website host, a third record can appear. Add it as shown to prove the domain is yours.
When a subscription ends, its domains are removed and pages go back to the shared address.
If an account is locked for billing, its pages stay up for 14 days. After that, every page shows “This page is unavailable” until billing is sorted out, on your domains and on the shared address.

Best practices

Pick a subdomain you won’t need for anything else. go. or try. are common. Don’t use www, which usually serves your main website.
Add both records at the same time. The domain only goes past Pending DNS when both are found.
Set a short TTL, such as 1 hour or less, if your DNS provider asks. A mistake is then fixed in minutes rather than a day.
Admins: leave the records in place for as long as you use the domain. Gabriel keeps checking them, and removing either one can take your pages offline on that domain.
Set up a domain before you launch a campaign. Links shared on the shared address keep working, but the links you put in ads should carry your own domain from day one.

Troubleshooting

The domain shows Misconfigured and mentions Cloudflare proxy addresses. In Cloudflare, open the CNAME record and set Proxy status to DNS only, then click Check again.

The CNAME record points to a different address. Some providers add the domain to the end of what you type. If the provider shows the name as go.yourcompany.com.yourcompany.com, enter only go.

The domain stays on Pending DNS. Check the records at your provider against the ones shown in Gabriel, including the TXT value. Changes can take up to an hour to show up.