DNS setup for custom domains

A custom domain for your landing pages needs two DNS records: a CNAME record that points your subdomain to Gabriel, and a TXT record that proves you own it. Gabriel shows both on Settings > Domains when you add the domain. See Domains for the whole process.

The examples below use go.yourcompany.com. Use the Name / host and Value Gabriel shows for your domain, and copy the TXT value exactly: it is different for every domain.

Type	Name / host	Value
CNAME	go	pages-dns.gabrielcrm.com
TXT	_gabriel-verify.go	gabriel-verify=… (copy it from Gabriel)

GoDaddy

1. Sign in to GoDaddy and open your Domain Portfolio.
2. Select your domain, then open DNS.
3. Click Add New Record.
4. Set Type to CNAME, Name to go and Value to pages-dns.gabrielcrm.com. Leave TTL at 1 Hour.
5. Click Save.
6. Click Add New Record again. Set Type to TXT, Name to _gabriel-verify.go and Value to the value from Gabriel.
7. Click Save.

Cloudflare

1. Sign in to Cloudflare and select your domain.
2. Go to DNS > Records and click Add record.
3. Set Type to CNAME, Name to go and Target to pages-dns.gabrielcrm.com.
4. Turn Proxy status off so it reads DNS only (grey cloud).
5. Click Save.
6. Click Add record again. Set Type to TXT, Name to _gabriel-verify.go and Content to the value from Gabriel.
7. Click Save.

Caution

The CNAME record must be DNS only. With the proxy on (orange cloud), Cloudflare answers for the name itself, the security certificate is never issued, and the domain shows Misconfigured in Gabriel.

Amazon Route 53

1. Sign in to the AWS console and open Route 53 > Hosted zones.
2. Select the hosted zone for your domain and click Create record.
3. Set Record name to go, Record type to CNAME, Value to pages-dns.gabrielcrm.com and TTL to 300.
4. Click Create records.
5. Click Create record again. Set Record name to _gabriel-verify.go and Record type to TXT. In Value, paste the value from Gabriel inside double quotes, for example “gabriel-verify=…”.
6. Click Create records.

Squarespace

1. Sign in to Squarespace and open Domains.
2. Select your domain, then open DNS > DNS Settings.
3. Under Custom records, click Add record.
4. Set Host to go, Type to CNAME and Data to pages-dns.gabrielcrm.com.
5. Click Save.
6. Click Add record again. Set Host to _gabriel-verify.go, Type to TXT and Data to the value from Gabriel.
7. Click Save.

Other DNS providers

Every provider has the same two record types. Look for DNS, DNS records or Zone editor in your provider’s settings and add:

• a CNAME record whose name is your subdomain and whose value is pages-dns.gabrielcrm.com;
• a TXT record whose name is _gabriel-verify followed by a dot and your subdomain, with the value from Gabriel.

Most providers want the name without your domain on the end (go, not go.yourcompany.com). If yours asks for the full name, enter go.yourcompany.com and _gabriel-verify.go.yourcompany.com.

Best practices

• Copy the values with the copy buttons in Gabriel. A single wrong character in the TXT value keeps the domain on Pending DNS.
• Remove any other record with the same name first. A subdomain can’t have a CNAME record and another record, such as an A record, at the same time.
• Keep both records for as long as you use the domain. Gabriel re-checks them every 6 hours, and removing one can take the domain offline.
• Ask your IT provider to add the records if someone else manages your DNS. Send them the table from Settings > Domains.

Related

• Domains